Tuesday, 8 December 2015

Flood Update fom Openreach

Date: 8 December 2015 at 13:19:38 GMT
Subject: Flood update from Openreach 
"Openreach have been working through the weekend to respond to the current flooding.

...We have a number of our Superfast Broadband cabinets affected by flooding or power outages and two of our depots were flooded (Carlisle and Kendal). We are working hard to restore these as power comes back on, those that have been submerged will need extensive work so may take some time.

Engineers are being deployed to all accessible affected areas today including teams going door to door in Cockermouth, we will do similar as other areas become accessible.

Businesses relocating or without service need to contact their Communications Provider, they have escalation routes and regular calls with us. If however telecommunications is a barrier to businesses relocating we need to know specific examples with as much information as possible, including order numbers, I will then look at how best we can help make it as quick and seamless as possible."...

If you have any problems with your Communications Provider, please do let us know so we can escalate these for you - please give as much information as you can.

We'll be regularly updating our websites www.cumbriachamber.co.uk and www.cumbriagrowthhub.co.uk with relevant information and resources so please do keep an eye out - the information will mainly be for local businesses but if you feel it would be useful to share more widely then please do so.  Please also follow us at @cumbriachamber

Lesley Robinson
Start-Up and Enterprise Manager