Thursday, 27 June 2013

Passport Scam

Summer is now upon us, and many people will be thinking about jetting away on holiday.  If you require a passport then Cumbria Trading Standards Service is warning people of websites which may look like they are taking a fee for the full cost of a passport and checking service when, in fact, the fee paid is only to have your application examined.

As these copycat websites provide some basic information and look a lot like the genuine passport office website, many people are being conned.  Many people have mistakenly paid for this checking service, with some companies charging up to £45 per enquiry.  The passport fee will also be required so this scam makes applying for a passport very expensive.

It is not a requirement to have your passport application checked but, for peace of mind, then the Post Office does offer such a service at a much lower price and they will deliver your form securely to the Passport Office.  The forms you need for a new passport can be picked up at your local Post Office branch or online.  Advice can also be found in a branch, on the official website or by calling 0300 222 0000.  If you want someone to check over the form you can pay a fee of £8.75.  This means if there is anything missing it can be amended without having to send off an entirely new application

Visit http://www.postoffice.co.uk/passport-check-send for further information or visit your local Post Office to enquire.

For general consumer advice please contact Trading Standards via the Citizens Advice Consumer Helpline on 08454 040506 or to report a scam, contact Action Fraud UK on 0300 1232040 or report a scam online at www.actionfraud.police.uk

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Message sent by
Margaret Hodgson (Cumbria County Council, Administrator, Cumbria)